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• General inquiries24 hours reception

  This is an inquiry window for colorful boxes.
  Please feel free to contact us anytime.

  Inquiry form

• violation report24 hours reception

  Click here for inquiries regarding torts and nuisances.

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If you want to contact us by phone

Technical inquiries may not be answered by phone, so
this page Please contact us after confirming the details of the consultation.

• Inquiries by phone24 hours reception

  For inquiries regarding contracts and fees, telephone inquiries (24-hour reception) are convenient.【TEL】06-7878-5595

  【Main consultation contents】

  • Server fee, specifications, flow to payment
  • Transfer procedures from other companies
  • Inquiries that require technical information such as server and domain settings or personal information
  • f you need technical information about the server, or if you need personal information, telephone support will not be able to answer. Contact us Please contact us using the form

• Callback phone support（BOX7 / BOX8 only）24 hours reception

  If you make a reservation for callback phone support, the staff will call you at the specified date and time. Application form （manual）

  【Main consultation contents】

  • Server fee, specifications, flow to payment
  • Transfer procedures from other companies
  • Inquiries that require technical information such as server and domain settings or personal information
  • We also support technical consultation on servers and domains.
  • Limited support for Plan BOX7 / BOX8 users.